There are direct flights from most Australian capital cities to Queenstown International Airport (ZQN).

Queenstown airport is a only 15 min drive from the city centre and there are many options to get there.

• Return airport shuttles which can be pre-booked
• Self drive with one of the many car hire companies located at the airport
• Jump in a taxi or uber

Queenstown offers a range of properties to suit every budget and preference. We have some of the best properties on our packages page.

Queenstown is home to two world class ski resorts, The Remarkables and Coronet Peak. They are both well suited to all levels and abilities.

Yes, rentals and lessons will be available to pre-book in the coming months. Our Snow Machine team will keep you up to date with information.

There are transfers operating from town to the mountain regularly throughout the day. Our friendly snow Machine team will be able to book these for you at a later stage. Or for those who have hired a car you can drive yourself up the mountain each day, the resorts offer free parking.

If you plan to drive up the mountain you are required to carry chains with you at all times however you will only be asked to fit them when conditions require.

Most accommodation is within walking distance to the town centre, however if your property is a little further out of town there are plenty of uber and taxis available.

Queenstown is known as the adventure capital of the world so the activities options are endless. From adrenaline pumping skydiving and bungy jumping to more relaxed winery tours, scenic flights and health spas. Our Snow Machine team can assist you with booking many of these activities.

Yes, Queenstown is still an international country and you require a valid passport for travel. If you are not travelling on an Australian passport, make sure you have the correct visa.

All packages include 5 nights accommodation at your choice of lodging, 4 day lift passes for Coronet Peak and The Remarkables and entry to Snow Machine events.

Breakfast is included in SOME packages, it will be clearly stated on the website. If it is not included it can be added for an additional cost at most properties.

Packages will be available online from the 21st Jan until sold out.

Please visit the Snow Machine website for packages and prices.

The packages have been set as 5 nights/4 days and can not be shortened. However you will be able to extend the number of nights/days through the Snow Machine team at a later date.

The first deposit is due on confirmation and will depend on the level of package you book, $200pp for value, $250pp for mid range and $300pp for deluxe. The second deposit of $300pp is due 31st March and final balance due 30th June.

All major credit/debit cards will be accepted.

The packages are not refundable for change of mind/injury or illness however if the event is cancelled due to COVID-19 restrictions we will offer a credit or refund. We recommend you take out travel insurance at the time of booking to cover you for injury/illness/death in the family scenarios.

Yes, you can book for up to 7 of your friends online. You will need to make payment in one transaction and have your friends names and emails ready. If you have a group larger than 8 please send a request via the groups page.

Not unless you want to pay twice the price. We have allocated certain properties with single packages allowing you your own room and package for one.

To guarantee your booking in the same room, you will need to book your packages in the one transaction. If your friend decides to join at a later stage we will do our best to accommodate your request but we can not guarantee it.

Yes, if you can no longer attend you are welcome to transfer your package to someone else. Any deposits made will be transferred to the new person so you will have to sort finances yourselves. You will need to advise the Snow Machine team in writing and change the name on the ticket.

Your confirmation will be sent as soon as you make the booking. The itinerary and additional extras will be sent in the following weeks. We will be dealing with a large volume of guests so we ask for your patience.

We strongly recommend you take out travel insurance, not only will it cover you for cancellations before you travel, it will cover you for accident and illness while in New Zealand. We will have more information on travel insurance in the coming weeks.

Ticket only options have not been finalised as yet. These will be available soon but will be sold on a first in first served basis. There will most likely be limited supply due to capacity numbers. Best to follow our Facebook page for the announcement

No, the tickets are valid for 4 days and will not be sold for individual days.

You will exchange your electronic ticket for a festival wrist band when you arrive in Queenstown, we will provide more information closer to the date.

There will be on-snow events each afternoon at Coronet Peak and The Remarkables. The main stage will be easily accessed from central Queenstown on complimentary transfers.

There is free parking available at Coronet Peak and The Remarkables however parking at the main stage is very limited, there will be complimentary shuttles.

Yes, there will be a range of food and beverage options available at all events.

No, all venues are fully licensed so you are not permitted to bring your own alcohol to the event. Bag searches will be conducted before entering the event.

Yes, there will be card and cash accepted at all events.

Yes, there will be first aid on hand at all events.

You must be 18+ to attend the main stage event, make sure you bring valid ID.

The timetable will be released in the week leading up to the event.

You can request a new electronic ticket by clicking on the link in your confirmation email. If you loose your wrist band whilst at the event we will request proof of purchase before providing a new one.